Shipping and Delivery Information
All orders from the shop are processed within 2 - 4 business days after receiving payment. Custom portrait orders may require additional time for creation, and processing times will vary depending on the complexity and details of the request. You'll be informed of the expected timeline once your custom order is placed.
Processing Time
I offer registered shipping for all purchases, which includes insurance to ensure your artwork arrives safely and securely. I ship worldwide, and delivery times will vary depending on your location:
Domestic Shipping: [estimated delivery time 2-4 business days]
International Shipping: [estimated delivery time 7-14 business days]
Shipping costs are calculated at checkout based on the destination and the size of your order. For international orders, please be aware that additional customs fees or taxes may apply upon delivery, depending on your country’s regulations.
Packaging
Your artwork is handled with care to ensure it arrives in perfect condition. Prints are rolled and carefully placed in a robust postage tube to protect them during transit. This method prevents any creases or damages that might occur with flat packaging. If you have specific packaging requests or concerns, please contact me before placing your order.
Tracking and Delivery
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor your package as it makes its way to you. Delivery times may vary depending on your location and the shipping method selected. Please note that delays can occur due to unforeseen circumstances such as weather conditions or postal service disruptions.
Returns and Refunds
I want you to be completely satisfied with your purchase. If your order arrives damaged or there is an issue with the print quality, please contact me within 7 days of receiving your order. I will work with you to resolve the issue, including offering a replacement or a refund if necessary.
I want you to be completely satisfied with your purchase. If your order arrives damaged or there is an issue with the print quality, please contact me within 7 days of receiving your order. I will work with you to resolve the issue, including offering a replacement or a refund if necessary.
Contact Me
If you have any questions regarding your order, shipping, or delivery, please feel free to reach out to me. I am here to help and will respond to your inquiries as quickly as possible.